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Touchless Concerns Drives Biggest Change To Vending Machines
07
08
2020

Since the advent of the vending machine, the consumer experience has been essentially the same: consumers insert payment and then press a button or make a selection on a keypad to dispense the product. As the global pandemic shows little signs of slowing, leading vending machine manufacturers and PayRange have partnered to reinvent the purchase transaction into a touchfree experience across the unattended retail industry.

Although modern machines may offer contactless payment options such as Apple Pay and Google Pay, virtually none are equipped to accept selection without physical contact resulting in the consumer still having to touch the machine’s keypad to complete the purchase. Driven by consumer requests, PayRange organized an industry-wide effort to introduce a new touchfree experience. Leveraging the existing PayRange BluKey dongle that universally works with any MDB vending machine, PayRange developed an end-to-end solution that empowers consumers to not only digitally pay for their purchases, but also make their product selection three to six feet from the machine using the PayRange App - never having to touch the machine itself.

On top of the safety benefits, machine owners can also use the touchless payment feature to provide more inclusive payment options, which promotes sales lift through increased usage and access to millions of existing PayRange users.